Cancellations greater than 24 prior to the start of the scheduled booking will be entitled to either a full refund or a rescheduled booking.
Cancellations within 24 hours, but prior to the start of a booking, will be entitled to a rescheduled booking, but no refund.
Cancellations after the start of a scheduled session, or failure to attend within 15 minutes after the scheduled start time, will forfeit their booking payment.